Tuesday, August 21, 2007

What google does when they made a mistake

Google is a role model - that's their mea culpa regarding a pay-for video feature that is ending. Follows is an excerpt of what the role-model business cum people say:
We should have anticipated that some users would see a Checkout credit as nothing more than an extra step of a different (and annoyingly self-serving) kind. Our bad. Here's how we're hoping to fix things:

We take pride in moving quickly, and we think this philosophy helps to create lots of new and innovative products. But it also leads to errors that -- upon reflection and your feedback -- we need to rectify. This was one of them.

That said, the very least that our users should expect from us is that our mistakes be new and innovative, too. We appreciate your responses, and hope our actions convey just how seriously we take everyone's feedback.
No more blog round-ups and updates until the stuff here's ready.

1 comment:

Unknown said...

ok, all these postings on google worship are getting a little geeky...

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